Returns & Exchanges
At Girlfriend Collective, we believe in being as transparent as possible, which is why we offer a 30-day window for returns and exchanges on all unworn items with tags attached. Please note that all Re-Girlfriend sales and items marked as Final Sale are ineligible for return to help minimize our carbon footprint.
Start Your Return
Visit our online returns portal and enter your order number and shipping zip code to pull up your purchase history.
Choose Your Outcome
Select the specific items you wish to send back and choose between a refund to your original payment method, a store credit, or a seamless size exchange.
Print & Pack
Download your prepaid shipping label and securely pack your items in their original eco-friendly packaging, ensuring all hangtags remain intact.
Ship It Back
Drop your package off at any authorized mail carrier location; once our warehouse receives and inspects the items, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing